How to get started with services at BlueRocket

Open the option that sounds most like you to see the steps, fees, and what you can expect — before you fill in a thing. Once you are ready to commence our onboarding form, just click the Next button.

Find your pathway

I'm an NDIS participant or family member

I have an NDIS plan, for myself or someone I care for

›

Complete our onboarding form

Press Next below to start — it takes about 5–10 minutes, and includes your service agreement.

Clinician matched in 24 hours

Based on the goals and preferences you share.

Booking link sent

Schedule the initial consult at a time that suits.

Your initial consult

A 1.5-hour session to understand what's going on, plus ~30 min of prep and follow-up — so you leave knowing the path forward.

✓Completing the form doesn't lock you in

✓Cease services any time

✓We only charge for sessions we deliver

Initial Consult

$387.98 total

In-clinic or telehealth · travel fees apply for home visits

I'm a professional referring someone else

Support coordinators, aged care providers, GPs and other professionals

›

Complete our referral form

Press Next below to start our referral form — it takes about 5–10 minutes, and it works across NDIS, aged care, insurance commission, private and Medicare clients.

We handle the paperwork

For NDIS clients, the service agreement goes to the participant to review and sign straight away. For aged care clients, the agreement sits with the registered provider.

Booking link + clinician

Once confirmed, your client gets a link to book their initial consult.

You're kept updated

At each stage — agreement sent, signed, consult booked.

✓A dedicated line for support coordinators and other referrers

✓Compliant reports, on time

✓No waitlist — we hold capacity

I'm a private, Medicare or other-funded client

Self-funded, a GP Medicare care plan, or a claim like ICWA or TAC

›

Complete our onboarding form

Press Next below to start — it takes about 5–10 minutes.

Book your First Assessment

Choose a time that suits at the end of the form.

A clear picture + a plan

Pre-assessment questionnaire, 1-hour session, written report, and a debrief.

✓A strengths profile and clear support needs

✓A report you can share with a GP, school or planner

✓Specific next steps tailored to you

First Assessment

$199 total

The starting point for every private client

I'm an aged care (Support at Home) client

For myself or someone I care for

›

Complete our onboarding form

Press Next below to start — it takes about 5–10 minutes, for yourself or someone you care for.

We're in touch within 24 hours

To confirm details and next steps.

In-home initial assessment

A 1.5-hour visit focused on your goals and independence.

Report & recommendations

A written report with clinical reasoning and recommendations for your Support at Home care plan.

✓The agreement sits with your registered provider, not you

✓Everything agreed with you before delivery begins

Initial Assessment + report

$330 direct + $440 indirect

Unless otherwise quoted · in-home assessment + 2-hr report

Not sure yet, or just exploring?

No paperwork, no commitment — just a conversation

›

Leave a few details on our contact page

Just a name and how to reach you — no need to start the onboarding form.

We give you a call

A real person who knows the system.

We point you the right way

Whether that's with us or not — no pressure.

Go to our contact page →

✓Prefer to talk it through? Call us on 1300 339 493

Our promise, whichever pathway you're on

✓Starting the form doesn't lock you in to anything

✓Transparent hourly pricing — we only charge for what we deliver

✓No waitlist — we hold capacity for new clients

Ready? Press Next below to get started — our onboarding form takes about 5–10 minutes.

Referral Form

Whereabouts are services required? *

WAVIC

Are you the person needing support, or are you referring someone else? *

I'm the person needing support (the client)I'm referring someone else (a child, family member, or someone I support or provide services to)

redirect

booking_redirect

ndis/agedcare

Your Details (Referrer)

This is about you, the person filling out this form — not the client. We need this so we can follow up with you.

First Name *

Last Name *

Email *

Phone *

Relationship to client *

Organisation

Your Details

Client Details

First Name *

Last Name *

Preferred Name

Date of birth *

Email *

Phone *

Address Line 1 *

Suburb *

State *

Post Code *

Gender *

MaleFemaleOther

Preferred Pronouns

He/HimShe/HerThey/ThemOther

Please describe

Therapy Services

What Therapy Services are you looking for? * select all that apply

Briefly, what would you like help with? *e.g. My 6yo is having trouble with handwriting and is becoming frustrated at school.

Client Representative

Who is the authorised representative for {{first name}}? This is the person that will sign the Service Agreement and any communications on their behalf.

This is the person who is the authorised representative to communicate on {{first name}}'s behalf.

The Referrer (you)The ClientSomeone Else

Client's Email Address *

rep_phone

First Name *

Last Name *

Phone *

Relationship to client *

Diagnosis & Support Needs

Tell us a bit about you and what you'd like support with - we'll match the right clinician based on what you share.

Tell us a bit about {{first name}} and what they would like support with - we'll match the right clinician based on what you share.

Primary Diagnosis *

Please describe

Hard of HearingDeafOther

Please describe

Amputation / Major Limb DifferenceMuscular DystrophySpina BifidaOther

Please describe

BlindLow VisionOther

Please describe

Secondary Diagnosis

Please describe

Hard of HearingDeafOther

Please describe

Amputation / Major Limb DifferenceMuscular DystrophySpina BifidaOther

Please describe

BlindLow VisionOther

Please describe

Please describe *

What area's would you like support with? Select all that apply

What area's would {{first name}} like support with? Select all that apply

Speech PathologyOccupational TherapyPhysiotherapyI'm not sure

Speech Pathology - specific needs

Swallowing and mealtimeCommunicationOther

Occupational Therapy - specific needs

Daily activities (eating, dressing, grooming, meal preparation)Falls prevention and home safetyFunctional and transfer assessmentsAssistive technology and equipment prescriptionMinor home modifications (grab rails, access improvements)Cognitive support (memory strategies, routine building)Pain assessment and managementNeurological rehabOther

What area's would {{first name}} like support with? Choose as many as you'd like.

What area's would you like support with? Choose as many as you'd like.

Speech Pathology Needs

Communication: speech sounds, understanding and using language, social skillsSwallowing and mealtime supportStuttering and fluencyAAC (communication devices, signs, symbols)Literacy and school participationOther

Please describe

Occupational Therapy Needs

Daily activities: dressing, eating, hygiene, cooking, money skillsEmotional regulation and coping skillsSensory processing and preferencesFine and gross motor skills (hand skills, whole body movement)Independence at school and in the communityMinor home modifications e.g. grab rails and rampsMajor home modificationsNeurological rehabOther

Please describe

Therapy Goals and Support Needs *

Is an interpreter required during sessions? *

YesNo

Please provide details *Please note: As we are not an NDIS-registered provider, we do not have access to the free interpreter service. If you would like to proceed and need an interpreter for your sessions, interpreting services will be the responsibility of the client

Funding & Fees

Funding Management *

Self ManagedPlan ManagedNDIA ManagedI'm not sure

Please note, we are unable to provide NDIS funded services to NDIA managed clients. If you proceed with services you will be unable to use your NDIS funds and be required to pay the private therapy rate

Plan Manager *

if your plan manager isn't listed, select 'Other'

Organisation *

NDIS Number

NDIS Plan

Browse

If you don't have it to hand right now, don't worry - you can email this to us later

Plan Start Date

Plan End Date

Everyone starts with an Initial Consult — a 1.5 hour session to understand what's going on and what support could look like. After your initial consult, ongoing sessions are typically 45 minutes or 1 hour in duration, depending on your preference.

90 min

Session with you

In-clinic, telehealth, or at home (travel fees apply).

30 min

Prep & follow up

Case notes, planning, and any follow-up admin.

In session

What's next

We'll discuss ongoing therapy — frequency, location, and fees.

No pressure, no lock-in

✓Completing this form doesn't lock you in to ongoing therapy

✓You can cease services with us at any time

✓We only charge for the services we actually deliver

For full details on our fees, visit bluerockettherapy.com.au/perth/fees.

Provider, funding and fees

Your approved registered provider's details — so we can coordinate services and invoicing.

Provider *

Provider Organisation *

Provider Email *

Following receipt of your referral, all clients begin with an Initial Assessment - a 1.5 hour in-home session to understand their current needs and explore what Support at Home services would be most appropriate.

1.5 hours

Initial Assessment (In-Home)

$330 (Direct) | unless otherwise quoted or discussed

Your clinician will visit you at home to understand your daily life — what you'd like to keep doing, what's feeling harder, and what matters most to you. The assessment focuses on your strengths, goals, and independence, and informs your Support at Home care plan.

2 hours

Report Writing

$440 (Indirect) | unless otherwise quoted or discussed

Your clinician will prepare a comprehensive report based on the initial assessment, including clinical reasoning and recommendations for assistive technology, equipment, home modifications, or ongoing therapy.

As required

Wraparound Services

$220/hour

Where assistive technology or home modifications are recommended, your clinician can arrange and oversee delivery, installation, and first-use support. Not every client will require this. Your clinician will discuss what this looks like with you and your registered provider.

Risk, Safety and Support Needs

At BlueRocket Therapy, safety is our top priority — for clients, families, and our therapists. The questions below help us match the right clinician and prepare for the first session.

Is there a specific clinician you'd like to request services with at BlueRocket Therapy?

YesNo

Clinician Name *

Does the client currently have a Positive Behaviour Support Plan or another support plan in place? *

YesNoUnsure

Please upload a copy of the plan if available

Browse

Please describe key supports *

Does the client have have any current mental health needs that affect how we should support them? *

YesNoUnsure

e.g. anxiety, low mood, trauma-informed care needs

Please describe, including any helpful strategies *

Are there any current legal matters or court orders that would affect how we deliver a safe service? *

YesNoUnsure

e.g. restraining orders, family court orders

Please provide relevant information if comfortable *

Are there any specific support needs around boundaries or interpersonal interactions we should be aware of? *

YesNoUnsure

Please describe *

Are there any current substance use considerations our clinician should be aware of for safe sessions? *

YesNoUnsure

Please provide information if applicable

Will anyone else be present during sessions? *

YesNoUnsure

E.g. family members, support worker

Please provide details

Anything else we should know to support a safe, respectful, and positive service?Anything else we should know to keep sessions safe and comfortable - e.g. Unstable medical conditions, seizures, allergies, sensory needs, preferences, triggers, communication preferences, things that help you feel at ease, your home environment (pets, others usually home, access notes), or anything we haven't asked about. Share what's relevant on your terms.

I confirm the information above is accurate to the best of my knowledge and understand BlueRocket Therapy will use it to provide a safe, empowering service. *

Service Agreement

Are you ready to sign a service agreement now so we can allocate a therapist and start booking sessions? *

Yes - I'd like to sign now and get underwayNo - I need more information first

NDIS Number *

Current NDIS Plan End Date *

NDIS support rates

The supports we provide are charged within the price limits set by the NDIS in its Pricing Arrangements and Price Limits and are outlined in the following table. The NDIS reviews these limits each year, with changes usually taking effect on 1 July, and we may adjust our fees in line with them. Our fees may also change at other times.

Any change to our fees applies only to supports delivered after the change takes effect and we will always communicate any changes in advance, so you will always know the current cost of a support before you receive it.

Occupational Therapy

Early Childhood Intervention15_617_0118_1_3

$193.99/hour

Assessment & Recommendation15_617_0128_1_3

$193.99/hour

Speech Pathology

Early Childhood Intervention15_622_0118_1_3

$193.99/hour

Assessment & Recommendation15_622_0128_1_3

$193.99/hour

Physiotherapy

Early Childhood Intervention15_003_0118_1_3

$183.99/hour

Assessment & Recommendation15_055_0128_1_3

$183.99/hour

Provider Travel

Non-labour costs15_799_0128_1_3 / 15_799_0118_1_3

$0.99/km

Our fees and charges

You always decide the quantity and type of supports you receive from us. We will always tell you in advance what we are delivering, through appointment reminders, emails, or your therapist directly, and we will let you know if an invoice stays unpaid.

Your responsibility: Supports you request and receive must be paid for. We cannot see your NDIS funding, so it is your responsibility, or your representatives', to make sure you have enough funding available for the supports you receive.

You can ask us at any time for a summary of the appointments and chargeable activities we have provided, or are scheduled to provide, so you can check this against your funding.

If you think your funding may not be enough, tell us straight away. If your funding body, for example the NDIS, does not cover the cost, you will be responsible for paying the difference.

We invoice after services are delivered, to your Plan Manager or to you, depending on your plan type.

What we charge for

Every session is made up of the time your therapist spends working directly with you, and the non-face-to-face time that supports it. This non-face-to-face work is an essential part of delivering high-quality therapy rather than an optional extra. The table below shows the typical non-face-to-face time for each session type. The actual time can be more or less depending on what your session involves, and we only ever charge for the work we have actually done.

Occuptional Therapy and Speech Pathology sessions

Session Types	Direct therapy time	Typical non-face-to-face time	Typical total billed time	Typical cost
Initial Consult	90 minutes	30 minutes	2 hours	$387.98
One-hour consult	60 minutes	20 minutes	1 hour 20 minutes	$258.66
45-minute consult	45 minutes	20 minutes	1 hour 5 minutes	$210.16

The times shown in the above table are typical and are charged at the Occupational Therapy and Speech Pathology hourly rates set out in the NDIS Support Rates section of this Agreement. Physiotherapy sessions follow the same typical times but costs are slightly different, as the physiotherapy hourly rate is different (see the NDIS Support Rates section). The costs in the above table exclude travel for appointments outside our clinic, such as home or school visits — see the Travel Costs section for how travel is charged.

The non-face-to-face time built into each session typically includes:

Preparing and planning for your session
Writing and reviewing case notes and appointment summaries
Writing and updating therapy plans, including person-centred therapy goals, strategies and outcomes
Communicating about your session progress and goals with you and your support network, for example family members, support coordinators and equipment suppliers

Some non-face-to-face work goes beyond what is included in a standard session. This is charged separately, at the applicable hourly rate, for the time it takes. The most common example is report writing, such as an assessment or progress reports. We will always discuss these charges with you in advance.

Travel costs

If your therapist travels to see you, we charge for:

Travel time to and from the appointment (up to 30 minutes each direction)
Mileage charges per kilometre travelled
Parking, if required

When your therapist travels to more than one client on the same trip, we share the travel costs between those clients and only charge you for your share.

Our Assessment Packages

The table below shows the assessment packages we offer and the typical hours each involves, covering the assessment, associated non-face-to-face time, and the written report. The cost is the hours shown multiplied by the applicable hourly rate set out in the NDIS support rates section of this agreement.

The hours are typical and can vary depending on what your assessment involves. If we expect a package to take more or fewer hours than shown, we'll tell you before we begin, and we only charge for work we've actually done.

Packages	Typical total billed time	Typical cost
Functional Capacity Assessment	13 hours	$2,521.87
Supported Independent Living Assessment	15 hours	$2,909.85
Mealtime Management Assessment	13 hours	$2,521.87

Cancellations and when you're unwell

If you, or someone in your household, are unwell, please do not attend a face-to-face appointment, and let us know as early as you can. We can switch the session to telehealth, which keeps things on track from home.

If you need to cancel, please tell us at least 2 clear business days before your appointment. If you cancel with less than 2 clear business days' notice, don't attend, or choose to cancel altogether rather than switch to telehealth, we will charge 100% of the session fee, in line with NDIS rules. This covers the full time we had reserved for you, including session preparation, the session itself, follow-up such as case notes, and planned travel time to and from your appointment.

If you have a sudden illness or emergency, please contact us as soon as you can, and we'll always try to be fair.

Safe session delivery

For all clinic sessions with children/teens under 18 years of age, a caregiver/guardian must remain on site for the entire session. Sessions cannot proceed if a caregiver/guardian is not present on site.

Changes to this agreement

From time to time we may update the terms of this agreement, for example to reflect changes to our services or to NDIS requirements. When we do, we will send you the updated terms and let you know what has changed, and we will always invite you to raise any questions or concerns, or to discuss your services with us. The updated terms apply from the date they take effect. If you do not wish to continue under them, you can end this agreement at any time, immediately, as set out under "Ending this agreement."

Ending this agreement

You can end this agreement at any time, with immediate effect, by telling us in writing or verbally. If you tell us verbally, we will confirm it back to you in writing so we both have a record. Any supports we have already delivered, or that you have already agreed to and we cannot reasonably cancel, still need to be paid for.

We may also end this agreement, giving you as much notice as we reasonably can, and immediately where there is a safety risk or other serious concern.

Feedback and complaints

Talk to your clinician, our team, or share feedback anytime via our online form at bluerockettherapy.com.au/feedback, email: hello@bluerockettherapy.com.au, or phone: 1300 339 493. You're also welcome to have a support person or advocate help you.

We'll acknowledge your feedback within 2 business days and keep you informed while we work to resolve it.

Not satisfied? You can contact a third-party organisation such as the NDIS Quality and Safeguards Commission on 1800 035 544 or ndiscommission.gov.au, HaDSCO (WA), or HCC (VIC). Contact details are available on the BlueRocket Therapy website.

Advocacy / other organisations

If you have a matter that has not been resolved to your satisfaction, you may wish to contact one of the following organisations. We can assist to contact them if you wish.

Citizen Advocacy (WA) – (08) 9445 9991, capw.org.au
People with Disabilities (WA) – (08) 9420 7279, pwdwa.org
Disability Advocacy Support Helpline (Aus) – 1800 643 787, health.gov.au/contacts/disability-advocacy-support-helpline
Rights Information and Advocacy Centre (VIC) – (03) 5222 5499, riac.org.au
ACD – Advocating for children with disability (VIC) – (03) 9880 7000, acd.org.au

Terms and conditions and privacy

Our full Terms and Conditions are available on our website, and so is our Privacy Policy. We follow Australian Privacy Laws and NDIS rules, and we keep your personal information private and safe. You can ask to see your information at any time.

I understand and agree to the terms and conditions, fees and responsibilities explained in this Service Agreement and the full Terms and Conditions of Service and Privacy Policy on BlueRocket Therapy’s website *

I understand I can change or end this agreement by giving notice *

Signature *

Draw signature|Type signatureClear

Signed by (full name) *

GP Details

Your GP's CCMP referral details. If you don't have these to hand right now you can email them to us later.

Referring GP

Provider Number

Referral Date

Please upload a copy of the referral

Browse

Book your Assessment

Every client who starts with BlueRocket begins with our First Assessment package - three steps that give you a clear picture of where you're at now, and a plan for what's next.

15 min

Pre-assessment questionnaire

A short questionnaire you complete before your assessment to confirm the areas you'd like us to focus on, which helps us decide which formal assessment to complete and means we come prepared.

60 min

Assessment

One of our Occupational Therapists or Speech Pathologists spends an hour with you (and your child if the booking is for them), undertaking an assessment aligned with your focus areas. We do this at our clinic in Lathlain (6100).

15 min

Debrief

You'll get your written report before this session so you've had time to read through it. We then walk you through what we found, answer your questions, and talk through the specific next steps we recommend. This can be over the phone or at our clinic, whichever suits you.

You'll walk away with

✓A strengths profile and a clear picture of support needs.

✓A written report you can share with your GP, school or workplace, or NDIS planner.

✓Specific next steps tailored to you, including recommended resources, programs (if any), session frequency, and setting that would suit best.

$199 total

Everyone starts with an Initial Consult — a 1 hour session to understand what's going on and what support could look like. After your initial consult, ongoing sessions are typically 45 minutes or 1 hour in duration, depending on your preference.

60 min

Session with you

Telehealth, or at home (travel fees apply).

20 min

Prep & follow up

Case notes, planning, and any follow-up admin.

In session

What's next

We'll discuss ongoing therapy - frequency, location, and fees.

No pressure, no lock-in

✓Completing this form doesn't lock you in to ongoing therapy

✓You can cease services with us at any time

✓We only charge for the services we actually deliver

Initial Consult - $278.66 total

For telehealth sessions • Travel fees apply for home visits

Submit

Is there anything else you would like us to know?

Please click the submit button below to complete this form. You'll then be taken to a booking page where you can schedule your appointment at a time that suits you.

Save and Complete Later